We ship via USPS, and same- or next-day (for orders placed after 2pm) whenever possible. While we make every effort to maintain this policy on days the brick and mortar store is closed, orders placed on those days sometimes require an additional day to ship.
All orders are shipped with tracking and insurance.
We're happy to accept returns on all items* within 60 days of receipt.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
*We do not accept returns on wound yarn, or on Spincycle Yarns Dyed in the Wool or Dream State. We also cannot accept returns on gift cards.
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
PARTICIPATING BRANDS AND CUSTOMERS HAVE HELPED FUND
50+million
Carbon-neutral orders
36+thousand
Tonnes of carbon removed
THAT'S LIKE...
4billion
Smartphones charged
150million
Kilometers driven by a gasoline-powered car
HOW IT WORKS
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
MAKING A DIFFERENCE
With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 50 million deliveries and removed over 36 thousand tonnes of carbon.
FUTURE-PROOFING OUR PLANET
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.
Carbon-neutral shipping on all orders
We fund innovations in...
Soil
Forest
Choosing a selection results in a full page refresh.
